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Please Note: During Canada Post strike we will ship with UPS/ FedEx/Purolator Courier  

Returns & Exchange Policy

UV Canada offers 100% satisfaction guaranteed online shopping experience

We take great pride in our reputation for Service, product quality and excellent value, if you are not satisfied with your purchase for any reason you may return it or exchange purchase with an item of same value you just pay shipping cost involved.

Sorry we do not offer Cash refunds, we only offer UV Cash that never expire and can be used just as cash no restrictions or limits when shopping at UV Canada and can even be used to purchase Gift Vouchers

Condition of Returns

Open boxes /Used items may not be returned.

Warranty and Returns Valid within 30 Days of purchase.

Return Shipping Label has to be provided by us

OPTION # 1

Submit a Product Return request form from Product Returns link, we do the rest

OPTION # 2

Contact Customer service Via Email/Phone with a model number of the item for exchange and the new item you will like to exchange with.

We will send you a return shipping label, in case you want a store credit or gift Voucher final amount of credit to your UV Canada account, return shipping label cost will be adjusted.


Open packages USED Items do not qualify for refund or exchange and will be send back and you will be charged for shipping.